Passive Aggressive Customer Service
It's your fault you didn't read the contract, but if you want to finish sooner, you'll have to pay a heavy penalty. Be careful with promises of low prices, because in the end they may not be so low. Plus, opting out is deliberately hampered. Call operators promise to help, send instructions as, but then disappear. To give up is harsh, I have to send a router by mail, I don't know where. I would be willing to pay that penalty for a quicker termination and peace, but it looks like I want to be held against my will by deliberately ignoring and not helping to leave.
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