Ordered an orchid to be delivered three weeks ago. Got an email a couple of days after the delivery date asking for a TrustPilot review but waited until I had heard from the recipient. Having not been thanked after three weeks, I asked the recipient and was told…
Didn’t deliver the flowers claiming wrong phone number and when provided with an alternative phone number, they called to demand that we go somewhere in the other side of Paris to pick up the flowers. Customer service was rude and refused to deliver a replacement bouquet
Please do not use this flower service! They will let you down. I NEVER write reviews, but in this case, I have to in order to protect consumers. I ordered flowers for all my nieces, I wanted to surprise them for Valentine’s, they all live all over the world and flowers are always a nice surprise for...
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Our friend sent a pic of the flowers she received and they were nothing like the ones we ordered, infact they looked very old and some looked brown and dead. I was very embarrassed that our friend would think that we had sent such poor quality flowers. They sent them the day before we asked them to...
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As a gift, I received flowers. However when they arrived EIGHT days late, they were totally dead. I tried to get in touch with customer service and they keep saying they have no record of the order. You can see clear as day from the pictures that they were delivered by téléfleurs, and that they were delivered...
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