Fraud and Unkindness
So! today I found out that I have run out of superkombo and all day since 8. 00-12. 00 I try to restore it, but it fails, as well as all the sms I send do not go anywhere. Calling 676 tells me that the credit has expired, but it is still more than 1 AUD. well nothing, i bought a renewal card. I further understand that it is not possible to get an upo combo, call 676, I am told that such a campaign is over, I have to order both free sms, calls and cheap nets separately. started sending. connects to sms and then comes sms that my request is already being processed so I'm waiting. (which request and what to wait I didn't know either). after a while an sms arrives that my selected data plan is connected. I call my girlfriend, we agree 11min (also zz) and I get an sms that the loan amount is small and it should be supplemented. i call 676where for the second time today the very kind Valerija starts to explain to me that I have not understood anything and I have not read my sms! without particularly giving me a name, continue my penterus with a second call. until I call him, he does not close. then she told me not to yell at her and hung up. So some questions arise: where is my money I paid for zero tariff? how many data plans does Vodafone offer if my choice is connected (the only one available, by the way) and why doesn't anyone say that the supercombo will no longer exist? why when choosing LV language is VALERIJA with a strong accent? Why is VALERIA so unkind? Why is VALERIA hanging up instead of explaining to me if I have paid for an indefinite call? I was a Vodafone customer for six years and recently I started to wonder if they were already sitting on the heads of their customers...
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