Here is my email string Showing their refusal to honor the “lifetime” warranty Interestingly I haven’t seen any sort of response? Your “technicians” either don’t know what they are doing or have been trained to say its mis-use. Either way I find it offensive that they claim it was use of metal utensils when I know full...
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I purchased StoneDine cookware a couple of years ago. I followed the instructions on how to care for them and have never put them in the dishwasher. When it came time to replace them, because they do peel, StoneDine refused to replace them. According to them, you have to register the cookware, which i did, but i...
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They claim that if the pan gets put in the dishwasher continuously that it could get where it may stick. Bull ***! One time in the dishwasher and you might as well throw it in the garbage and re-seasoning won't help.Everything sticks even butter. Don't buy this expensive stuff. They claimed that if you put it in...
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