Poor service
We bought a trip SPAIN HOLIDAY »THE COSTA BRAVA WILL SATISFY ANY JESUS CAPSIRS. PRICE INCLUDED: Flight, transfer airport - hotel - airport, accommodation in the selected hotel + also bought hand luggage (because the ticket included only a handbag, in the bag!) And a tour package. Quite a sum. We are not on a whim, it was our first trip to warm countries in general. But almost immediately after the payment there were problems - our CHOOSE hotel (choosing one from their own offer) - it was announced that there is no available. We solved the problem, but a couple of days before the trip, the same question arose AGAIN - and the hotels they offer after that have the same number of stars in the reviews as there are people. much worse... In the end, the hotel settled. Waiting for flight documents. On the website written "For more information on departure, please see the section on the departure schedule 1-2 days before the trip. 2 days before - no, 1 day before also. We call all the websites listed - No one can call.End up with around 21 posts on Facebook, and WONDER, we finally have tickets for tomorrow's flight! So on the Basic Information Sheet they sent away - the flight time was entered incorrectly, but the boarding pass contains at least some real information! The flight arrives late, but waiting, as it was written "You will meet at the airport in the hall with your name" - it takes half an hour, 40 minutes - no one. I covered the whole airport - no one with my last name. and AGAIN none of the numbers match. But it's almost midnight! You will have to take a taxi to the hotel. The next day we met with a local guide - no one was warned about our arrival in Spain, the TRANSFER WAS NOT LICENED AT ALL! If you don't care at all and want to ruin your dream vacation before it starts - then of course feel free to pay money to VRK Travel and they will not pick up the handset either. But to sum it up, I DON'T RECOMMEND ANYONE.
Read more...