Faulty 4G broadband router that does not holds the settings, requiring almost daily setups. They are happy to replace the admittedly faulty router after I have returned it – approx. 2-3 weeks to arrive – then replacing it with a new one which would be another 2-3 weeks… There would be no internet…Stay away or bring your...
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We have had ongoing internet issues, with our ADSL internet continuously dropping out or at a very slow speed. (Unable to get NBN where we are). Wait on hold every time for at least 30 mins before being served and fobbed off by their tech team. Have been told to check…
Update by user Jul 24, 2021 Company fixed the issue and I have been provided with apology. Original review posted by user Jul 24, 2021 On the information for their sim only plans, there is a no cancellation fee part to it: (As seen on their website: Cancelling your plan Youre welcome to cancel your plan at...
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Update by user Jul 04, 2021 After 3 months of incorrect billing, I have now been assured the problem has now been fixed. I await the invoice due on 18 July with great interest. Original review posted by user Jun 03, 2021 Since receiving an email from Southern Phone 23 March 2021 advising of an incorrect late...
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Trying to contact by phone to complain about my Mob. phone since 18th of March, spent 17 hours on hold so far it,s a bloody disgrace!!!, User’s recommendation: Don,t bother!!!
