Poor service
We used Bainert Clinic for the first time. I calculated that the quality will also have to be paid for properly, I can afford it and my kitten also deserves to give her the best we can. The treating physician Marina Žagata, with whom good contact was established, prescribed a course of treatment for my kitten, including subcutaneous infusions. The next time I came to the clinic for the specific manipulation, there was another doctor. I have already explained by phone and in person that it is only necessary to perform the specific manipulation prescribed by the doctor treating the same clinic, whom I trust and whom we will continue to treat, so there is no need for a consultation, and my daughter is a veterinarian the results of the analyzes are known, therefore, no further clarification or investigation is required. Despite this, the doctor re-examined the cat, again explained the results of the tests to me, although I repeatedly said that it was not necessary, and recommended other medications, the infusion was given by an assistant. As a result, we had to pay not only for the manipulation, but also for the unnecessary doctor's consultation. The same thing happened again after a day, but with the next doctor, who looked at the cat only in pieces, through the grill, without removing it from the container, and threatened that the medication she recommended would be cheaper than euthanasia. Again, I pay not only for the manipulation, but also for the unnecessary doctor's consultation. I will note that the age of the kitten is respectable, but the state of health is normal, appropriate to the age, the animal is not in pain, at present, there is no reason at all to think about the decision between life and death. Sorry, Marina, we liked you and we trusted you, but due to the strange communication from other doctors in your clinic, I hope that our paths to your clinic will no longer lead.
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