Complaints & Reviews — Sino Sourcing Corporation Limited

Poor service

A solo note was made to make the hair technique: balayage. Going to the beauty salon "studio décolleté" in the branch in Melbourne, at 261 Vabibas gatve, where my hair was hairdressed by the master Luna Luna, to whom I showed pictures I want my hair and I ask that the hair is neither yellow, nor dark, nor with an orange hue, nor in a warm tone. So with my natural hair (smoky blondes), which has bright blonde hair ends, can be said sloppy ombre, I came out of the above-mentioned salon with a caramel-dark dirty color, as well as no smell of buckthorn, please the master to refresh your hair, as a result of I paid 57eur for this "pleasure". They were not in any place with the white locks that the baling technique required. My hair was all the same color because it was toned for me, although I didn't ask for it. The hair was not refreshed, but was made in a depressing tone. Of course, after styling my hair, she stands by herself and starts telling me that you can't get the result you like in the picture. As they say: everything is possible you just have to know and want. After which, of course, I was not satisfied with the result, I complained and the same master of the league undertook to fix her hair with great reluctance, of course she did not succeed,because the hair was then yellow, in some places in a brass hue, the strands were uneven, in some places it was thick and balaza is not like that, because I have seen in life what balaja should be, in my opinion, balajaja is there, but very unsuccessful, which is in my opinion. I was not satisfied with the result, which I also showed to the staff of the beauty salon. I also received unsatisfactory compliments about the performance of my hair, such as: 1. Did you do anything with your hair at all? 2. BaljaZha is not like that, 3. Natural hair looked better. 4. Your hair is so strangely yellowish. These compliments were not from the salon, but from the people around. So, if people around you already see flaws, then that's the truth, so my thoughts will be confirmed. This is followed by a call to the salon, where I ask you to do a pinch of bleaching as a way to fix your hair, of course, this is a separate service. After visiting the salon for the third time, I was glad that I had become blonde after bleaching my hair at another master, Liana Vasiljeva, but when I looked better, I was shocked: because the hair color is warm, sometimes yellow. I am desperate, because the so-called: blue and purple hair products do not help to neutralize the yellow color. For me, the tone is a banana-blonde, which I did not ask for and did not want at all and I paid 35eur for this "pleasure". The hair ends were not bleached. And as far as I had visited this salon for some years 3, after bleaching the hair, there were no problems, there was no warm tone, no yellow, no yellow tint, and no such amount was asked. Judging by the liana, hairdressing, styling is her heart's desire, just where is it in this case? Of course, even after bleaching the haircuts, calling the salon, asking me to do with my hair so that it is not warm - in a yellow tone, Master Liiana started telling me in a dissatisfied tone that I do not know what I want and am not satisfied, you need to change the master, etc. Although I said exactly what I wanted and of course I wouldn't be happy if I didn't do what I wanted. As a consumer, I am entitled to receive the service I have requested for a fee. And for the 92 dollars already paid, I don't want to pay more to try to turn everything in my favor, because it is not known where it would lead. And if I would like to express another displeasure, the masters would fight again, talk behind their backs again. I look forward to the response of the cabin, the management and the solution to the situation, as well as to this whole event, to the rectification of the situation and to the final solution, and I want everything to be taken into account so that such situations do not arise. Of course, the only loser in this situation is the client, because the master does his job and forgets without thinking about what happens next, because by chance the master has to walk with such a "masterpiece" on his head and the hair will not grow so fast. In the first picture there was a wish (at least something similar) and in the second picture the result. Obviously, the hair is yellowish. Is it the 21st Century or really couldn't the outcome be as in the first picture (at least something like that) ?