Toll-Free Number:

(800) 325-3535

Customer Service:

(888) 625-5144

New Customer Concierge:

(866) 235-8814

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Complaints & Reviews — Sheraton

21 Oct, 2020

Dishonest Representation of the Facts

I reserved a room in the Sheraton Silver Spring 9/25-9/26/2020 as I had to officiate several weddings in Silver Spring and the surrounding area. on 9/26/2020. I had driven in from Raleigh, North Carolina. Because of COVID-19 none of their restaurants were open, so I…

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26 Sep, 2020

Unhappy stay

Thank you for your remail regarding are last stay at thd erie bay frount. Are speaking with the desk at check in at check in we paid a extra cost to stay on the members floor that we like.. We did not like the fact that none of the following extras were available to us like no... Read more➤

Hotels

9 Sep, 2020

Room had bedbugs!!!!

I got bed bugs from the room. What a Nightmare!!!! User’s recommendation: do not go to Ventura Sheraton.

Hotels

5 Sep, 2020

Very uncomfortable front desk encounter

I wanted to enjoy my stay in San Diego around the marina. My friend and I decided to go classy as the hard working ladies we are so we went with Sheraton San Diego Marina. Excellent choice we felt until we got to the counter and the front desk clerk could not find my…

Hotels

2 Sep, 2020

Commendation of employee

I recently stayed at the Sheraton at the Galleria on 8/30 for one night. The accommodations were perfect and I felt safe staying there in these trying times.What really impressed me were your employees especially Victoria. I had one of my senior moments and didnt keep up with my jewelry. I was sick when I returned home... Read more➤

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