More Contact Info

Toll-Free Number:

(800) 388-5542

Customer Service:

Call Center Available 24/7

(713) 844-1100

Lost Or Stolen Credit Card

(800) 442-4757

Lost Or Stolen Credit Card

(866) 591-6803

Lost Or Stolen Debit Card

(800) 528-2273

Fax:

+1(713) 265-4975

Other Info

Other Info (opening hours):

Additional Contact Numbers:

Lending: Fax +1(713) 844-1102

Accounting: Fax +1(713) 844-1146

Other Mailing Address:

P.O. Box 237

Deer Park, TX 77536-0237

Hours

Lobby Hours:

Monday-Wednesday9:00am – 5:00pm (CT)

Thursday9:00am – 5:30pm (CT)

Friday9:00am – 5:00pm (CT)

Saturday9:00am – 12:30am (CT)

Drive-Thru Hours

Monday-Wednesday7:30am – 6:00am (CT)

Thursday-Friday7:30am – 7:00pm (CT)

Saturday8:00am – 12:30pm (CT)

Live Chat Hours

Monday-Friday7:00am – 10:00pm (CT)

Saturday9:00am – 5:00pm (CT)

Company Address

Shell Federal Credit Union

P.O. Box 578

Deer Park,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shell Federal Credit Union , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Shell Federal Credit Union

8 Aug, 2021

Availability of funds

Ive had Shell Credit Union Accounts for years and I also use Chase Bank. I have a small side business and I normally deposit money into chase. Now chase will put a 2 day hold on my deposit, but at least release a few hundred dollars and acknowledge the balance vs availability. Not Shell. It says posted... Read more ➤

Financial Services

14 Apr, 2021

Falsify information

Checked my credit the same day this credit Union ran my credit and they tried to give me an inaccurate credit score because they want me to pay higher APR. I contacted Equifax and have disputed the hard inquiry because they could not provide me the copy credit application, and lied. User’s recommendation: Dishonest.

Financial Services

Most Reviewed

15 Jul, 2021

"Do not ever utilize this companies services as they are dishonorable"
Match

⤷ Match | 79 reviews

17 Mar, 2021

"Horrible . After being with them since 1988, were cancelling to go with another co. They disconnected us 5 days early. Had to call/ text 12 agents to restart us. The we’re going to chg 50$ for that fe"