More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Locations:

European Economic Area, the UK or Switzerland

ZENITH BUSINESS CO., LIMITED

Unit 3, Lake Farm House Allington Lane,

Fair Oak, Eastleigh, Hampshire,

United Kingdom, SO50 7DD

345 N. Baldwin Park Blvd，

City of Industry, CA 91746 US

Room 11-12 2/F, Hong Leong Plaza(Phase 1)

No. 33 Lok Yip Road Fanling NT,

Hong Kong, Hong Kong 999077, HK

Guangxing Hongmian Road,

Jinkeng Industrial Zone, Nancun Town,

Panyu District, Building 2, No. 6,

GuangZhou, GuangDong 511400, CN

Anbo Foshan Datang Logistics Center,

Sanshui District, Foshan City,

Guangdong Province 528100, CN

8-103, Phase 2 in Nanshan Xili Yungu,

Nanshan District, Shenzhen City,

Guangdong Province 518000, CN

219 Huangyuan Road,

Jiangdong Street, 225, 7th floor,

Yiwu City, Zhejiang Province 322000, CN

Company Address

ZOETOP Business Co., Limited

170-1 Software Avenue, Terrace of Raining Flowers,, No.5 Building of Tiansu Science Park

Nanjing City,

China

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Complaints & Reviews — Shein UK

7 Aug, 2021

Want to return item but cant

I want to return a dress that was purchased and a bathsuit to be exchanged please please they can’t fit swimsuit is too small I would like a large in it please but the dress top is too big and the bottom is too small so I would like a full refund please

Footwear and Clothing

6 Aug, 2021

Chase up QR codes for return

Had returns to go back, the QR codes didnt work. Finally finding a way of contact, I asked for replacement codes, was asked for account details and order numbers, provided these, 3 days later was asked the same question and not heard from them in a week. I had a problem previously with Evans and was helped... Read more ➤

Footwear and Clothing

6 Aug, 2021

Parcel not arrived

My parcel has not arrived Ive been waiting over a month now Im really disappointed with the service she has given me as no one is able to give me a refund

Footwear and Clothing

6 Aug, 2021

15 items not received

To whom it may concern, Good day! I received a notification that my parcel was delivered, however, I wasnt able to receive it. I would love to hear from you soon. Thank you very much.

Footwear and Clothing

6 Aug, 2021

Returned item, not refunded

I returned some items to Shein through their return system. This generates a unique returns label. Unfortunately, I have not had it refunded. It’s been over 5 weeks. The items show as returned, and the refund is ‘in process’ but still nothing in my account. I have attempted to contact their customer services, but they don’t have... Read more ➤

Footwear and Clothing