More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Other Locations:

Guangxing Hongmian Road,

Jinkeng Industrial Zone, Nancun Town,

Panyu District, Building 2, No. 6,

GuangZhou, GuangDong 511400, CN

Anbo Foshan Datang Logistics Center,

Sanshui District, Foshan City,

Guangdong Province,

Guangdong Province 528100, CN

8-103, Phase 2 in Nanshan Xili Yungu,

Nanshan District, Shenzhen City,

Guangdong Province,

Guangdong Province 518000, CN

219 Huangyuan Road,

Jiangdong Street, 225, 7th floor,

Yiwu City, Zhejiang Province,

Zhejiang Province 322000, CN

Room 11-12 2/F, Hong Leong Plaza(Phase 1)

No. 33 Lok Yip Road Fanling NT,

Hong Kong, Hong Kong 999077, HK

345 N. Baldwin Park Blvd，

City of Industry, CA 1746, US

Company Address

ZOETOP Business Co., Limited

170-1 Software Avenue, Terrace of Raining Flowers,, No.5 Building of Tiansu Science Park

Nanjing City,

China

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Complaints & Reviews — Shein Sweden

1 Jul, 2021

I wrote the wrong surname on the order

When I ordered these items I wrote my mom’s last name on the order description but I was at my dads place and since my parents are divorced means I have two last names. I have logged in to Shane using my mom’s last name. Now I can’t receive the package I don’t know how to change... Read more ➤

Footwear and Clothing

8 Jun, 2021

Didn’t get all my order

I ordered a lot of things and got only afew why??? I ordered different Items totaling to more than 10 items but I have only received 4. I need some explanation or my refund please

Footwear and Clothing

6 May, 2021

Undelievered package

I placed an order on sheins website on 11 April and when i press on tracking it- it says that it should have been here between 22-26 April and now its 6th may, and I haven’t gotten it yet. Could you fix it soon please and resend my package:) my order number is #GSHMLQ009000SG8?

Footwear and Clothing

27 Apr, 2021

Have not received my shirt.

Can I get help my sweater has gone back to shein, and have not got my money back, I just wanted my sweater, thanks.

Footwear and Clothing

13 Apr, 2021

خطأ فاتورة

GSHMK900**** ن 7ح توجد خطأ فالفاتورة قيمة الفاتورة 831 كرون للقد.مزيد من كوبون التخفيض آإنخفض المبلغ 20 ٪ وولكن ارى ان المعافيه عافيه 831 ببقي فقط عدة ايام اارجو الخطأ تصحيح بأسرع وقت ممكن ارجو

Footwear and Clothing