More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Other Locations:

European Economic Area, the UK or Switzerland

ZENITH BUSINESS CO., LIMITED

Unit 3, Lake Farm House Allington Lane,

Fair Oak, Eastleigh, Hampshire,

United Kingdom, SO50 7DD

Guangxing Hongmian Road,

Jinkeng Industrial Zone,

Nancun Town, Panyu District,

Building 2, No. 6, GuangZhou,

GuangDong 511400, CN

8-103, Phase 2 in Nanshan Xili Yungu,

Nanshan District, Shenzhen City,

Guangdong Province,

Guangdong Province 518000, CN

Company Address

ZOETOP Business Co., Limited

ROOM 19-112, 21/F, 14 TAIKOO WAN ROAD, TAIKOO SHING,

Hong Kong,

Hong Kong

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Complaints & Reviews — Shein South Africa

23 Apr, 2021

My shipment

I have not recieved my order can I please get a refund I am very disappointed with this app or website User’s recommendation: Don’t order from shein.

Footwear and Clothing

21 Apr, 2021

MADE PAYMENT BUT SITE DIDNT CAPTURE THE SALE – NO ORDER

I placed an order, on check out a message popped up saying there is a problem and my payment could not be finalized. But the amount still went of my account! There is only a message system that you can query by, but NO PROPER RESPONSE OR HELP FROM SHEIN TO RESOLVE MY PROBLEM! I would have... Read more ➤

Footwear and Clothing

18 Apr, 2021

Resolved: Inadequate feedback

Update by user May 20, 2021 Company fixed the issue and I have been provided with apology. Shein got back to me and appologised, my parcel was delivered 2 weeks from the date of complaint. Thank you very much. Original review posted by user Apr 18, 2021 I received feedback on the order and they said it... Read more ➤

Footwear and Clothing

15 Apr, 2021

Customs
*SOLVED

Good evening ,I was charged R237.20 for customs and I heard you have to contact shein to receive it back

Footwear and Clothing

12 Apr, 2021

Order quiry

Good day Im just concern about my order I recieved a msg saying I need to pay 1.99 dollars for my order to be shipped from LA poste my order ref is 6A138******** according to them but I tried paying and its not going through please assist I’m from south africa I’d like to hold of shein... Read more ➤

Footwear and Clothing