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Complaints & Reviews — Shein Singapore

16 Jun, 2021

I haven’t receive my order

I have received a delivery abnormal notification. Can i get the local carrier contact number? Please contact me as soon as possible. My contact number is 9723**** User’s recommendation: Please make sure your customer service is contactable and ypur bot need to be improved to help customers accordingly.

Footwear and Clothing

2 Jun, 2021

I missing my order

I lost my order. status shows delivered but i have not received the package yet. I cannot contact by hotline or email. everything is unresponsive. +65 9484**** this is my phone number and email. Hope you reply and solve. my order: GSHMGR00Y000TTP .

Footwear and Clothing

20 May, 2021

Good not received.

Shein sent me an email on 19.5.21 informing me that my order has arrived but I did not received. Sent them an email to notify them but no response.

Footwear and Clothing

17 May, 2021

Resolved: Delivery failed no carrier notice left

Update by user May 19, 2021 Company fixed the issue and I have been provided with product or service ordered. The customer service contact calls for making an appointment for delivery and sent me an email with instructions on how to proceed. Thanks guys I just received my order and will be buying from SHEIN as everything... Read more ➤

Footwear and Clothing

24 Apr, 2021