More Contact Info

Toll-Free Number:

(800) 844-6591

Customer Service:

Securus Video ConnectSM Information

(877) 578-3658

Toll Free

(800) 524-5547

General Info:

(972) 734-1111

Other Info

+1 972 734 1111 +1 800 844 6591 +1 877-578-3658
4000 International Parkway
Carrollton , Texas
United States – 75007
Mon24h
Tue24h
Wed24h
Thu24h
Fri24h
Sat24h
Sun24h
General CorrespondencePO Box 1109, Addison, TX 75001
Check PaymentsPO Box 650757, Dallas, TX 75265-0757 Show MoreShow Less

Company Address

Securus Technologies LLC

PO Box 1109

Dallas,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Securus Technologies , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Securus Technologies

30 Aug, 2021

Constantly blocking my account

Had a direct bill account I used like prepaid. Added money before they could charge me. So my “bill” Should be zero. Anyways said I owed $23 I paid it to have my account unblocked. Next day my account is blocked again, now they claim I owe 105 from an old account I’ve never had and old... Read more ➤

Telecommunications

15 Aug, 2021

Can’t add money to my account

When I request to add money to my account it says my payment was declined and my bank says it is in you end User’s recommendation: If i can get mine to work.

Telecommunications

14 Aug, 2021

Trouble with tablet

I cannot hear my son when he calls I also cant schedule a video visit. I also cant talk to anyone when I call customer service. User’s recommendation: Answer the phone.

Telecommunications

13 Aug, 2021

My account status says its blocked

When my boyfriend calls mi he said it’s blocked i did not block it so how can i fix this i didn’t block the jail so why can’t he get threw on my number

Telecommunications

13 Aug, 2021

Need to talk to a representative

Im trying to add money threw money gram an its not letting me give the Reference number to add money to the account I would like to talk to representative and its not letting me

Telecommunications