More Contact Info

Toll-Free Number:

(800) 844-6591

Customer Service:

Securus Video ConnectSM Information

(877) 578-3658

Toll Free

(800) 524-5547

General Info:

(972) 734-1111

Other Info

+1 972 734 1111 +1 800 844 6591 +1 877-578-3658
4000 International Parkway
Carrollton , Texas
United States – 75007
Mon24h
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General CorrespondencePO Box 1109, Addison, TX 75001
Check PaymentsPO Box 650757, Dallas, TX 75265-0757 Show MoreShow Less

Company Address

Securus Technologies LLC

PO Box 1109

Dallas,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Securus Technologies , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Securus Technologies

7 Aug, 2021

Did not register phone number

Called company to register correct number. Every time I called the system did not have my home number on file. I want a refund.

Telecommunications

5 Aug, 2021

Can not talk to a live person

Need to talk to a live person, need to change password, very frustrated, not happy, need someone to call me now

Telecommunications

5 Aug, 2021

Paid for call an it still don’t let the calls go through

I put funds were an inmate could make calls On 8/4/21 at 7:37pm and the inmate is still not able to make calls..I called Securus Customer service line and the lady that I spoke with said she seen the funds and that she fixed it but yesterday which was 8/5/21 the inmate was still not able to... Read more ➤

Telecommunications

5 Aug, 2021

Kiosk at jail is broken. How quick can you fix it?

Deputies say kiosk is broken at the facility in Clay County.. How quickly can this be fixed? I am praying it can be fixed in the morning. Respectfully MJ AKA Jeane Marie Jackson User’s recommendation: Hold on I dont know yet.

Telecommunications

5 Aug, 2021

Telephone options

I was trying to get a hold of CSR and there is no option to speak to CSR. I only had two options to pick from. Nothing could get resolved unless I spoke with a customer service representative. It was very frustrating with the whole situation. User’s recommendation: Make an option to speak with CSR.

Telecommunications