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After ordering tickets to a baseball game, I received three emails stating that my tickets would be emailed shortly and that I needed to “accept” them. I checked my inbox and spam time and time again and never received the tickets. I took my family to the game and bought new tickets at the box office. I...
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On April 21, 2021 I purchased 4 concert tickets thru Secure Box Office for the sum of $600.30. On May 24 I was informed by Ticket Master that the concert had been canceled. I started that day trying to contact SBO to learn about my refund, but had no luck with calling, live chat or email. Weeks...
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I purchased 3 tickets for the performance of Hello Dolly for March 14, 2020. The performance was cancelled due to Covid. It has not been rescheduled. I called Customer Service number, which gave me prompts to follow. After entering the prompts for my order number, voice message said to contact them via email on their website. I...
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September 2019, I paid almost $900 for three concert tickets to Kenny Chesney in Milwaukee for April 25, 2020 which was postponed due to COVID. It was announced today that he is canceling his May 8th rescheduled concert and ‘hopes’ to reschedule in 2022. I called Secure Box Office, they REFUSED to refund the money because they...
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