Sebago




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Sebago

Average Rating:

1.68 / 122 votes / 15 reviews
Strada Della Cebrosa 106
Torino
Italy

Phone number: 39112617464
Web: https://www.sebago.com

Category: Clothing, Shoes and Acc

Links of Sebago
Customer Service:
+39 011 261 7464
Customer Service:
+39 011 261 7464
Other Info

+39 112 617 464
Strada Della Cebrosa 106
Torino
Italy – 10156

Company Address
BASICITALIA S.p.A. con socio unico
Strada Della Cebrosa 106
Torino,
Italy

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Complaints & Reviews — Sebago

I order a pair of shoe need to correct the shipping address. Emailed the company and no one has yet to respond to me. It has been dayssss This is ridiculous!!! Plus Im unable to cancel the order!!!!
7 Dec, 2019

Please I need help.

Please try to ask sebago customers Services, I was sent them messages but doesn’t respond. I didn’t get my order
Ordered two different pairs of Sebago topsiders and decided to go with the ones from Italy purchased through Frafetched.com — for $250. Want to return the cheaper Clovehitch model purchased from the Sebago website. Followed the prompts to request a return number and eturn address which was supposed to be emailed to me. Didn’t come. emailed a... Read more➤
Order the Clovehitch II FGL Brown/Cinnamon Shoes in Size 12w and they sent the Clovehitch II FGL Brown/Tan in the standard size. I reached out to Sebago USA which appear to operate as: GMI USA 730 5th Ave Ste 607 New York, NY 10019 A woman named Julie responded and said they would issue the return authorization... Read more➤
On August 20, 2019 received a pair of shoes which were too large. Immediately requested authorization for return and refund. Request not responded to. August 27th, submitted second request which was address with a return authorization number. August, 29th the shoes were delivered back to Sebago, signed for by Lespinal. No refund forthcoming. September 4th, follow up... Read more➤

Services and Support.

Hello. I would like to share my unpleasant experience about this "communicative company". It all started with agreeing to connect the services of this company only because of the price. But already in the first weeks I found out that they are just mouth riders. Tv squares, the Internet often lost signal. Let's not talk about the phone at all. Called the service, there the guy explained that can only refuse by sending a letter by mail. I wrote - I sent. I received an invoice. As long as I had already connected to Optus, I decided not to pay for what I did not use, to expect only the amount of the termination agreement. A month passed. I received a call asking when I would pay the bill. I answered - when I receive the full amount I will pay. The next day I receive an invoice for 2 months but no cancellation amounts. I called the attendant again, there the girl in brutal intonation said that she accepts letters only in recorded form. The words of the llamas also broke out on my part, because no one had said anything like that to me before. Whatever the case, no company serves its customers in such rude intonation + interrupts all the time when the customer speaks. As a result, I just missed out on debt collection because I wouldn't pay for what I didn't take. Whatever it is, it's just shamelessness. Liva's employees have no manners at all. I have already read complaints about this company, it seems that my case is not the first about both quality and service. I'm sorry to say that, but the company employs pigs, not communicative people.

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