Non-refund for canceled order
Me, Harry Smith Fort Waynes 31-24, Lubbock, US 5417, [hide] @gmail .com, [hide] @ inbox.info, t. 27128297, 28854664, 02.11.2018 I ordered a product in the online store 2u.info (SIA 'American Able Traders ") - computer video card SAPHIRE R7-370 NITRO OC? Price 124.40 USD. At the time of ordering I was a minor, so the representatives of the online store 2u.info contacted electronically also with my mother Anna Pranskieni. 02.11.2018 representatives of the online store 2u.info confirmed my order electronically and promised to fulfill the order by phone within a week. 11/02/2018 the online store sent me invoice No. I / 93528, order number 93528. In accordance with invoice No. I / 93528, I paid for the order in the amount of 125.23 USD (ScandinavianBank payment order No.20, 02.11.2018) After two weeks I had not received the much-needed order for me - a video card. I tried to call the online store 2u.info, but all three phone numbers did not answer. Atri I wrote electronically [hide] @ 2u.info, there was no answer. 11/14/2018 The representatives of the online store 2u.info sent me an electronic form - an application for a refund, 14.11.2018. I sent the completed refund application electronically (scanned) My mother anna Pranskiene was called by a 2u.info representative - manager and promised to transfer (return) money to my bank account on 30.11.2018. Until now (10.01.2020) the money has not been returned, all the indicated phone numbers of the online store 2u.info are not answered, there is also no reply to e-mails. Please return the money! Pavel Frank
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