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1800 726 7864 (USA and Canada) 8800 555 5555 (Russia) 444 7711 (Turkey) 1800 407 267 864 (India) 1800 228 899 (Malaysia) 1800 588 855 (Vietnam) 1800 726 7864 (Mexico)
+82 222 550 114 (South Korea) +44 330 726 7864 (United Kingdom) +353 818 717 100 (Ireland) +61 130 042 5299 (Australia) +64 800 672 6786 (New Zealand) +42 800 726 7864 (Austria) +32 22 012 418 (Belgium) +45 70 701 970 (Denmark) +33805 504 504 (France) +49 619 6775 5566 (Germany) +39 800 726 7864 (Italy) +31 889 090 100 (Netherlands) +47 21 629 099 (Norway) +351 808 207 267 (Portugal) +34 902 172 678 (Spain) +46 771 726 786 (Sweden) +41 800 726 7864 (Switzerland) +86 400 810 5858 (China) +852 36 984 698 (Hong Kong) +81 363 332 000 (Japan) +63 24 222 111 (Philippines) +65 69 161 261 (Singapore) +27 860 726 7864 (South Africa) +94 115 900 000 (Sri Lanka) +66 26 893 232 (Thailand) +971 800 726 7864 (UAE) +54 800 555 7267 (Argentina) +55 800 124 421 (Brazil)
129, Samsung-ro, Yeongtong-gu, Suwon-si
Gyeonggi-do
Korea (South)
United States
85 Challenger Road, Ridgefield Park, NJ 07660, USA

CanadaPO Box 303 STN Streetsville, Mississauga, ON, L5M 9Z9
Belgium
1831 Machelen, Leonardo Da Vincilaan 19E
Netherlands
Evert van de Beekstraat 310, 1118 CX Schiphol

Japan
Iidabashi Grand Bloom, Iidabashi, 2-10-2 Fujimi, Chiyoda-ku , Tokyo 102-0071 Show MoreShow Less

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Complaints & Reviews — Samsung

13 May, 2021

Q60 TV

We have a Q60 TV which was under warranty when we reached out to Samsung about issues with it shutting off, buffering excessively and turning itself on after we turn it off. Technicians were out to our home twice, replaced parts and the problems continued, even when the technicians were still at our house. Twice Samsung took... Read more ➤

Home / Consumer Electronics

12 May, 2021

Samsung refg service repair

Our company was charged two difference occasions for the same part within three months for a ice marker Model RB22K9581SG/AA Serial 08EL43BHA00814B 12/08/20 $220 – Friends Tek Service 3/4/21 $180 Friends Tek Service Our company needs to be reimbursed for the 3/4/21 visit for a duplicate fee of a samsung ice maker. This was a rip off... Read more ➤

Home / Consumer Electronics

28 Apr, 2021

Refrigerator/ ice maker

I have had multiple issues with our refrigerator freezing up as well as the ice maker not functioning. Samsung has offered to replace the ice maker but will not fix the cooling towers that freeze up. Their customer service is awful. I have been in their customer service chat 2 days in a row for over 4... Read more ➤

Home / Consumer Electronics

27 Apr, 2021

Refrigerator RF23J9011SR/AA

I am extremely upset with the icemaker in this appliance. It worked great for the first year and now it gets continually worse. My warranty, of course is up and by what I have researched this is a known problem and Samsung is unwilling to correct it. I have tried everything suggested in the troubleshooting guide as... Read more ➤

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26 Apr, 2021

Service at Rivonia Customer Service Centre

On 26.04.2021 I went in the customer centre by Rivonia to have my phone checked as it was overheating and being a phone bought on 17.08.2020 it truely falls within the warranty period. The lady serving me asked for the proof of purchase and all I had was the contract that I had signed by the Telkom... Read more ➤

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