Update by user Jul 01, 2021 I went online to stop the auto payments and see they were in the process of taking out another $263.35 payment today, July 1st … Looks like it takes 3 days to stop the auto pay program so just hopping they won’t take payments out each day for the next 3...
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just diagnosed with breast cancer, i called sallie mae to see if we can work on lowering my monthly payments, not getting rid of them. Customer services said there is nothing they can do, even telling them that once my chemo starts i wont be able to work. They didnt care,all they wanted is their money.
I became unemployed and was late on payments. I called and was granted a forebearance. Which was a fifty dollar payment. I was told at the time on the phone that I could make the payment online. The payment was made, but later was told that the money went to regular payment and not the forebearance. They...
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