Still hours later no call back no answer and Ive call repeatedly all I need to do is set an appointment for delivery! Come on ! No appointment no delivery! I be want my delivery its sitting there on the trailer but cant get any one to answer a phone! Also live chat not working go figure...
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I bought some furniture from a manufacturer that used Saia for delivery. The problem is that I am required to call them to schedule the delivery. Their automated system will not accept my specific zip code input, t says they can’t recognize the number. I get transferred to another line that tells me they are experiencing “system...
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Tried to track a urgent shipment which should have been picked up two days ago and was not. Finally picked up but tracking number in their system is not valid. Called in for support, hold time around an hour?
On a Friday my husband went into work to do his route, they had a surprise meeting with his new terminal manager. The drivers were all instructed they had to come in on Saturday and work. Well nice notice! We had plans with our grandchildren out of town and could not cancel those plans, we would not...
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We had a pallet delivered with puncture holes through boxes of vitamin powder. Saia gave a quick response
