DO NOT DO BUSINESS WITH SAFE HAVEN My husband and I were conned into this system with a 30 day money back guarantee, which 3 representatives told us, not just one. That was a LIE! We decided that we did not want the system after 3 things in the first 2.5 weeks. 1. The…
From the first day they installed the service, its been a nightmare. Didnt bring all of the proper equipment, poor response time. I paid up an entire year for service, and they continued to still bill me for months. Even sent me a ridiculous bill of $12,000. My contract is forced to renew for another year because...
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Less than 24 hours, an issue. 4 holds of 30+ minutes, hung up on repeatedly. No follow up. Promised a tech would call us back next morning. NOTHING. Worst customer service ever!!! User’s recommendation: RUN the opposite direction.
My account is current my ADT alarm works well. No new equipment was installed. Right when covid happened we were going to sale our home. It was only on the market for 5 days and we got an offer. We moved out and put our ADT on hold for our new home. The deal fell through and...
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If I could give 0 stars I would. Weve already contacted the BBB and have multiple complaints filed. We were lied to, pressured, rushed, given misinformation, ignored. I cant even begin to explain all the issues we have. DO EVERYTHING YOU CAN TO AVOID THIS COMPANY!!! We have called so many times, waited on hold for over...
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