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Lettuce was old on salad bar and we never received our order. After waiting 30 mins. Restaurant was slow. And waitress was very slow and hardly no tables. Manager never came over. To resolve our issue.
The manager called and explained what happened. He stated he was going to send me a email with a coupon to use at my next visit . as to this day I have not received a email from him.His name was Justin. Very poor customer service
Me and my girlfriend went to your restaurant in Gaylord MI on Friday 8/9/19 at about 6pm, I order a smokehouse burger with no tomato and well done, when my burger came out it had tomato’s on it. So the nice waitress took it back and order me a new one. The new came out…
My husband and I visited the Ruby Tuesday in Summerville, SC. When we arrived, the host informed us that the air conditioner was not working but he would sit us on the cooler side of the restaurant. There were several other patrons seated as well. The service was good considering the circumstances. We later found out that...
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The manager, John Martin, at the Waycross Ga location needs to be fired. I was one of two guests in the whole establishment to have dinner tonight. There was an issue with my order brought to my table. I requested to see the manager. Twenty-five minutes later he bothers to show up casually as if I was...
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