RoundPoint Mortgage Servicing




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RoundPoint Mortgage Servicing

Average Rating:

1.96 / 52 votes / 6 reviews
5032 Parkway Plaza Blvd., Suite 200
Charlotte
North Carolina
United States

Phone number: +1 866 559 9846
Web: https://www.rpmservicing.com

Category: Loans

Toll-Free Number:
(877) 426-8805
Other Info

Other Info (opening hours):

Operating Hours:

Monday through Friday 8:00 a.m. – 9:00 p.m.

Saturday 10:00 a.m. – 3:00 p.m. ET.

Company Address
RoundPoint Mortgage Servicing Corporation
PO Box 19409
Charlotte,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with RoundPoint Mortgage Servicing, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — RoundPoint Mortgage Servicing

6 Feb, 2021

No one will call me

I HAVEANSWER UR PHONEANSWER TWO LOANS YOUR PHONE APP WILL NOT LET ME PAY THE OTHER AS OF NOW I AM NOT HAPPY WITH YALL User’s recommendation: ANSWER YOUR PHONE.
The tax department at RoundPoint made a several thousand dollar error and underestimated our taxes which resulted in them sending us an escrow “refund” check for $2600. We caught the mistake and immediately notified them and returned the check as instructed. That was 6 weeks ago. Since that time we have made 8 phone calls, spoken to... Read more➤
I am taking legal action as my escrow account has been increased exponentially and wrongfully. Roundpoint mortgage service has been in class action settlements previously. If they’d like to contact me before my real estate lawyer gets involved contact me at [protected] before Friday June 7th, 2018. I hope this issue can be resolved before my next... Read more➤
Absolutely horrible to deal with. I was in the process of selling my home and moved out while it was under contract. I made the mistake of telling them the house was empty but under contract when I changed my address. They determined this must have meant that I was no longer going to care for the... Read more➤
We have been with Roundpoint for a year. In that year, we have had to call almost every month to get our funds applied to the right place. We pay biweekly, which was set up on auto draft by Roundpoint and we make extra payments. They keep money in suspense instead of applying to the loan. They... Read more➤
They never told me about additional fee up front and by the time when I saw the final paperwork with the numbers, the additional cost that I have to pay was way more than what I was told when I initiated the process. They embedded a lot of cost without disclosing to you until the last minute.... Read more➤

Poor service, ridicule

I recommend avoiding doing business with this company! Fee for repairing phones, I pay money. The fix made by Datamarket did not work on the second day after receiving the phone back. But that is the smallest problem. Waiting half a year (!) For returning the phone for repair. I've called up to 5 times a month - I only get an empty promise to contact me.

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