Roto-Rooter Group

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Roto-Rooter Group

Average Rating:

3.65 / 155 votes / 19 reviews
Roto-Rooter Group, Inc.
2500 First Financial Center, 255 East Fifth Street Cincinnati Ohio United States - 45202-4726
United States

Phone number: 18007686911

Category: Plumbing Services

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Complaints & Reviews — Roto-Rooter Group

30 Dec, 2020

cable broke and stuck

Hello, My name is Glenda Criss, I live in Columbia Heights, Mn. Last November I called Roto-Rooter for clog basement drain. The tech come out, ran the cable line, cable got stuck, tech had to cut cable. I was told it would have to dug out, cost $8300.00. December 11th 2020, my basement drain begin backing up... Read more➤
1 Sep, 2020

Install a sink

I’m devastated as Roto-Rooter has attempted to take advantage of me as a single female and charge me over $750.00 to install a faucet when I called for a replacement of a sink. When I told them I no longer wanted services from them from sending 3 unqualified and overpriced plumbers to service me, they lied to... Read more➤
I just want to inform you that this morning around 11:20am on I-25S in Colorado Springs one of your drivers almost side swiped me. I was in the far right lane he was in the middle. He apparently needed over and couldn’t wait until it was clear instead he just starts to get over and I have... Read more➤
18 Jul, 2019

replace broken valve

Charged $350 for 1.5 hours labor on a Sunday afternoon. Charged $75 for a gate valve that costs $10 at Home Depot Yes the job was quoted and agreed to before commencement of job but I was stuck between a rock and a hard place. I complained to ther office the next day and was told they... Read more➤
I called RR to get a “snake” job (my sewer line was clogged). Got charged $245 dlls. Technician only went around half of sewer line. Technician spent around 1.5 hour trying to get through the entire pipe. He was unable to and showed me with his camera how there was a blockage at around 60″ but he... Read more➤
1 Jan, 2018

Broken water tank


I needed to have out dated gas line valves replaced in the basement connected to my water tank and furnace. After services rendered the water tank began to leak. The leak wasn't visible till hours later due to it being a drip of water from the front area from one of the legs…hours later a puddle has... Read more➤
1 Jan, 2018

Bad Service, Bad Warranty


On 8/19/2008, we called Roto-Rooter to investigate a leak coming into our garage. They determined the mainline into the house had broken. They dug a trench at the outside wall of the house and replaced bad sections of pipe. The cost was $540. Two days later, water resumed spilling into our garage. Roto-Rooter came out again, dug... Read more➤
1 Jan, 2018

Overcharged for Bad service


Started with bad attitude over the phone. Was told no estimate could be given till the plumber was on place. Was told betwee 4:30PM and 6:30 PM but they did not show up till 10PM and asked for $ 350 to unclog a drain. NEVER, EVER had to pay more than $ 70 before to unclug the... Read more➤
Roto-Rooter had the worst service ever! The plumber busted the outside wall of my house using a hammer to get into the pipe that leaked, cut the pipe, capped it off and charged me for $500! To top it all, he said that the company will not be resposible for repairing the damages he had done! I... Read more➤
1 Jan, 2018

Exhorbitant Pricing

Thursday night (10/2/08) at 7 pm we called Roto Rooter to have them clear the sewer line that had backed up into both toilets. My wife asked what the cost would be and the lady said she couldn't tell us until they were through. Since it was at night it would be a premium charge. We understood... Read more➤

Poor service

Terrible service. Since the very morning I have been trying to call, no no. does not lift, does not reply to emails. As if the courier was on January 26 and I was not present, although I guarantee that no one even came to my address that day. I don't know what to do next. Anyone have any suggestions on this situation?

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