False information!
Problem and follow! Everyone is aware of the situation that flights were canceled due to a volcanic eruption, so that would be clear. France (Nice) was above me at the moment, I ordered him a ticket via the Internet on 17. 04. 10. As well as others, this flight was also canceled! He went to the AuAir box office, where he was given a number to call and ordered 3 more houses. No accommodation on offer was offered as they drowned here, as if their company was "caring" for their customers. We intend; what are you doing will travel by bus... We solve this problem. But 19. 04. 10. I went to the airport to cancel the tickets (because it is not possible to call this company, the minute fee is 0, 36 AU$, but no one connects you with the operator even waiting an hour,just listen to the answering machine murmur, stay on the line we will connect you to the operator, no connection, but money is swallowed), as if everything passed, said that two weeks time returned the money. There is still no money. I'm coming again! They told me that they gave me misleading information) ) ) ). I wrote the claim application and told me the answers within a month. And what do you do!? As money is deducted from the account, they are super active, but now wait 2 months until it returns! Is there no right for court consumers in Australia? AuAir has lost its prestige. I will try to stop using this airline as soon as possible!
Read more...
