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I have been with RCN for almost 20 years. There have been numerous problems over the years but I always gave them a second chance. Here’s my most recent one. I called to add phone service to my existing cable & internet package & to try & get a reduction on my monthly bill of $200.00. They... Read more➤
Their internet service is horrible. It keeps dropping well below advertised speed during peek hours. I have 10 Mb/s and I often see internet dropping to 1.5 Mb/s sometimes even below 500 kb/s. Their technical support is a joke, their automated dialing system is annoying and keeps repeating options. In regards CTV, their channel lineup is weird... Read more➤
Contract: Installation of RCN high-speed internet on 06/16/2009 between the hours 5.00 to 8.00 pm Delivery failure: The technician never showed up Contract Dispute: Misrepresentation of facts and lack of compensation for undue disruption of normal (A) Misrepresentation of facts (i) RCN claims that the technician showed up and knocked on my door at 9.00 PM (which... Read more➤
The letter I just wrote. It will not get read or answered, like all the other letters I have written: Hello, This is the second message I am writing in two weeks, and the third total. None of my messages have been answered, and for this reason, among many others, I will be canceling my RCN service... Read more➤
RCN offers business and residential customers a bonus for referring another business or residential customer who signs on with RCN for service. I had both a residential referral and a business one. I spent months trying to chase down my bonus credit for the residential referral. As a small business, the credit it to be equal to... Read more➤
When I bought a computer at www.1a.info I was happy because the icon next to the computer read: FREE DELIVERY . Also when accepting an order from me by phone, the employee mentioned the price of the computer, which I will have to pay in cash to the courier at the time of delivery. However, when the courier arrived, I was asked for an additional computer price of USD 3 for delivery! I thought - what scammers! As the www.1a.info employee later explained to me, I needed to go into the FREE DELIVERY campaign for more information! FREE DELIVERY only to "DPD Paku Bodei"! I absolutely don't care how much it costs or doesn't pay to deliver the ordered product to the "bodei" - I was deceived, that your computer will be delivered to MAN for free! It turns out - you have to read very carefully, isn't there just a hook behind the favorable information for the buyer!? HIDDEN! Read more...