More Contact Info

Toll-Free Number:

(866) 707-8411

Customer Service:

Espanol

(800) 527-5215

Langue Francaise

(800) 527-5219

RCI Points

(317) 805-9941

RCI Points

(877) 968-7476

RCI Points Partner Program

(844) 840-6142

RCI Weeks

(317) 805-8000

RCI Weeks

(800) 338-7777

Reservation Questions (Prior to October 1, 2019)

(866) 416-3724

TDD Line for the Hearing

(800) 982-4792

(317) 805-9000

Legal:

(800) 914-8253

Fax:

(317) 805-9335

Company Address

RCI, LLC

9998 N Michigan Rd.

Carmel,

United States

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Complaints & Reviews — Rci Cruise And Resort Vacations

29 Sep, 2018

Another ripoff

I purchased a cruise certificate from RCI for $3000. The certificate said it was good for a 14 day premium cruise. The rep on the phone said it was good on any cruise line and to any location. When I tried to book a cruise to Alaska I was told that cruises to Alaska…

Travel Agencies

22 Sep, 2018

One of the many nuisance calls, but it was RCI which we are members so listened to the package and was totally mis sold.

I received several phone calls from Cruise and Resort Vacations offering this wonderful deal to RCI members. I was mainly interested in the Cruise offers as I had a lot of timeshare to use. I was told that I would purchase credits that went against the cost of cruises at better rates than anyone else. I could... Read more➤

Travel Agencies

8 Jun, 2018

No attempt to provide correct cancellation information

I used a voucher my father had for a trip to one of their resorts in Mexico. I bought the trip cancellation insurance, and something came up so I had to cancel. The document that was e-mailed with the trip confirmation only gave a fax number and mailing address as contact information for cancellation. I attempted to... Read more➤

Travel Agencies

6 Mar, 2018

STAY AWAY FROM RCI

Update by user Mar 06, 2018 Correction: RCI charged me $1715 MORE than the cruise line.RCI Cruise Package – $3375Royal Caribbean Direct- $1660Difference = $1715.00A total SCAM JOB!!!! Original review posted by user Mar 06, 2018 RCI Cruise and Resort Vacation is nothing more than a legalized scamming company. I purchased a $2600 package and tried to... Read more➤

Travel Agencies

28 Jan, 2018

The agent that sold me this package totally lied about what was the real cost of a cruise. When I went to book a cruise that I was told was totally free, I was told that it would cost me a lot.

I have tried several times recently to get in contact with the agent who sold me the package and my calls have not been returned. When I first tried to cancel my membership I was told I would receive a check for my down payment. When that did not happened I called…

Travel Agencies