I have phoned several times leaving my name and number also I have emailed several times also concerning a warranty replacement. I have placed a warranty request 3 months ago. I recieved one email response asking to forgive them for the delay in process of the product. After that one and only email I still have not...
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hose leaked as soon as I used it. Within one week, I completed the warranty/replacement request on the Ray Padula website. They said they would ship me a new one. They never did that. I went through contacting them two more times to be told: they would ship me a new one. They never did that. So...
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received new water hose ,leaked !!tried email and calling but no answer-paid $35 + for the leaky water hose-oh well, old man that i am will head to walmart and buy me a cheapo-at least if i have problems , walmart will help and make good- User’s recommendation: beware of this company.
I have been trying to get a replacement Sprayer wand since 12/20/20. After repeated emails to them, I still don’t have a replacement. The sprayer head falls off and leaks. They only responded to 2 of 5 emails and have told me twice that I would have the replacement in 2 wks. Lies. Now, they are ignoring...
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I have submitted warranty claims twice for Pay Padula hose nozzles that failed and have a lifetime warranty. In both cases I received a response from the company accepting/approving my submission and claiming the product is out of stock and a replacement will be sent when their “stock is replenished”. The first of these was months ago...
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