poor service
Initially, I was very satisfied with the service. The first surprise was the long wait. You will have to contact the company yourself. You can't call for the first time either, but at least they're trying to call you back. Eventually I found out that the glass packages were defective, so they would be changed. On my own, I was glad that I found the defect myself, but the waiting time became longer. After all, the big day - put the windows, a couple of days later also finish. However, after finishing, one of the two windows started to get cold at the bottom of the window (the corner between the window frame and the window sill) as well as on one side. It also coincided with a strong wind. I contacted (again not with the first call, but on the second day it was published), the pictures of the senders (the foam was hanging on the outside and it was not finished. He said, everything was fine. The fact that condensation forms from the windows is related to the humidity in the room (such as that!), Not to the fact that there is cold in. We go to the street (1st floor). Of course, the hanging of them can be cut off, but the fact that the foam is left "naked" - no decoration, it is nothing, because it should be protected from sound and should be served as a glue. finish, because they change under the influence of light and the atmosphere. Made me listen ("I listen, now listen to me"). Dead end complete. If I get something dissatisfied, then to record the temperature outside and inside and with the material to send. And they contact the company (interestingly, how can the company from a distance deduce what the problem is? And why the problem is the factory that made the windows, not how they are inserted, what insulation material and in what way embedded?!). After all, realizing that everything is equal, I told him to go to hell with the whole company and go. Hopeless! If you are lucky, everything will be fine. If you fail, you will hear both new theories in physics (condensation is physics) andthat foaming under the windowsill and leaving without any plaster (and, yes, for window decoration was also paid) is nothing. And when you show that your neighbors are all right, they are very well worked out and no foam is visible at all, it sounds like you know that they have foam at all. It is not possible to talk or solve anything. I will no longer choose this company, despite the relatively good impression initially and in the course of the work.
Read more...
