My family stay was for one night from 7/16/21 to 7/17/21. Our air conditioning didn’t work, we had no refrigerator, the coffee supplies were missing, and the pool was closed. We were told the pool was closed due to Covid. Everything is now open in New York so we were not told the truth. After sending a...
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My family and I checked in on July 3-5 Trip # [protected]. Country Inn and Suites, 2270 North Germantown, Cordova, TN. We could not stay because the rooms had an odor, and bed bugs were located in the rooms. We took pictures management refuses to acknowledge them and cancel the room but refuse to give a refund....
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My family and I checked in on July 3-5 Trip # [protected]. Country Inn and Suites, 2270 North Germantown, Cordova, TN. We could not stay because the rooms had an odor, and bed bugs were located in the rooms. We took pictures management refuses to acknowledge them and cancel the room but refuse to give a refund....
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Today I was attempting to add an additional room to my existing reservation with Country Inn and Suites. The representative that answered my call was extremely unprofessional and rude. As I was explaining my request, he disconnected the call and I was forced to go through the wait and process all over again. I am a legal...
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The room I stayed in, the mirrors in the bathroom someone had put profanity on the mirrors that showed up when the shower steamed up. It was very disturbing… (f*k off. You are a fa*ot. My first thought, someone is in my room. Then I realized staff had most likely not cleaned the mirrors I found it...
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Virtually non-existent company
This supplier has been unable to deliver an important shipment from Finland to us for more than a week. The first time was supposedly brought to the store without calling 6:33 (!) And the Finnish side was told that no one was present. And then disappeared. None of the numbers listed can be called at any time, music is playing and that's it. When we called the director of the company, we received a couple of calls, but at the other end they are silent, do not speak, because they probably have nothing to say... but the management will be able to show that they have called, but we do not speak, so we were not called. Unpleasant feeling that you see, finally calling the TAS number, but at the other end it says nothing, but you can hear that you breathe... We asked the Finnish company not to cooperate with this company anymore. They also had difficulty finding out where the shipment was. We have already lost hope of getting it at all, not to mention the losses and troubles caused to the store due to the fact that we did not receive the product. Let's go to higher authorities, because such a company cannot exist.
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