Inadequate delivery time
Not wanting to increase the intensity of Melbourne traffic, I did not pick up the product on Second Street at the Dreilini rotation circle, but decided to choose the FedEx service to deliver the shipment to Downtown. On Wednesday, the parcel was delivered to the FedEx courier, well, no on Thursday, it will be on Friday (for me it was the deadline when it was important to receive the shipment). On Friday, by calling the customer center 2x and asking me to find a way for me to go to the FedEx "base" on White Street, I promise to find out such a possibility and call me back. Needless to say, no one is calling me back. On Saturday, I am told about overcrowded parcel terminals, technical problems and explain that it is a big burden for the courier service to leave after the shipment! Being on Saturday after 2pm at the designated parcel terminal. Guessor was! Reading the experience of other customers, I understand that the fact that I received the shipment on Sunday is an unspeakable success and a huge achievement of the courier service to deliver the shipment 15 km away in 3. 5 days! Should I feel guilty that this Sharashin office is trying to grab as many items as possible, knowing full well that there are no vacancies in parcel terminals?! I wonder what if car repair shops would collect all the cars without warning the customer that they would be able to turn to their repair only after a month?!without warning the customer that they will be able to turn to their repair only after a month?!without warning the customer that they will be able to turn to their repair only after a month?! Fellow people! I have a huge experience with using courier services from all over the world. My positive experience is Oops; Dpd; Dhl (provided that the Dhl product is delivered to the end and not completed by itella. Negative experience - itella and FedEx... : (and now it is only the beginning of December! Do not choose itella and FedEx services! There is a very high chance that they will be damaged your New Year's Eve!
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