Customer Fooling
An order was placed over the phone to purchase a TV. The call was made on January 26, 2018. and the representative of the online store explained that the said TV model is in the base and will be brought the next afternoon from 13.00 to 19.00. We drove from RopaZhi district specifically to pick up the TV. Going to the online store, we sat in line for about 15 minutes. When it was our turn, we went to the seller to name the order. Shortly afterwards, the salesman returned and said without remorse that this TV model was not in the base and would not be available anymore. Asking her whether it is normal to treat customers like this, she replied that nothing could be done there, only to offer another TV. Of course, only the old generation TV was offered, which was already sold out at Christmas. Of course,we refused and wished a faster bankruptcy for such an online store! AND AGAIN WE UNDERSTANDED THAT IT IS A SYSTEM! The staff of the store swears that "YES", THE PRODUCT IS IN THE BASE, "YES", THE PRODUCT WILL BE IN PLACE TOMORROW, DRIVE BACK, BUT ACTUALLY, THE NEXT DAY, YOU WILL TRY TO MEASURE THINGS THAT ARE NOT BEYOND! HOW TO SAVE YOUR NERVES AND TIME. BECAUSE THIS STORE IS REALLY - A SPEAK FOR YOU! Thanks for the happy day and the mood!
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