More Contact Info

Toll-Free Number:

(866) 429-7566

Customer Service:

Canada

(877) 830-0653

Home and Office Delivery

(800) 728-5508

U.S.

(844) 237-7466

Other Info

Other Info (opening hours):

Hours:Monday – Friday: 10:00AM – 6:00PM (ET)

Locations:

Tampa

Primo Water Corporation

4221 W. Boy Scout Blvd.

Suite 400

Tampa, FL 33607

Winston-Salem

101 N Cherry St, Ste 501

Winston-Salem, NC 27101

Company Address

Primo Water North America

200 Eagles Landing Boulevard

Lakeland,

United States

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Complaints & Reviews — Primo Water

20 Jun, 2019

Water pump leaks all over the floor and all over electrical cord causing a potential fire hazard. Customer service agents are rude and don’t give a flip about professionalism.

I talk to a customer service agent and tried to find out if there was a recall on my particular model because of the fact that the water started accumulating everywhere all around the dispenser and all over the power cord. This could potentially cause a fire hazard if there was any sort of failure in the... Read more➤

Food and Beverages

18 Jun, 2019

I need dispenser clips

Because they don’t have the parts you need for the dispensers. To fix them your self

Food and Beverages

13 May, 2019

I was 10 minutes away from home

I was 10 minutes away so I have to call back to troubleshoot the device once I got home. No issue with the agent

Food and Beverages

4 Apr, 2019

Water dispenser leak water from top

i bought it less than a year ago . whats the manufacturer warranty ?

Food and Beverages

1 Apr, 2019

Problem with my water cooler

Has a full 5 gallon bottle in and it’s telling me it’s empty. I have unplugged and waited and than plugged it back in and still doing the same thing saying it empty. And when I do try to fill a bottle it will work fine and than the light will come on saying it’s empty again.

Food and Beverages