Payments and Billing
Oceancom has a "cool" policy: 1) The first absurdity. Pay in advance for service not yet provided. Often the internet is lost, etc. , but no one compensates for such a service interruption. It has been that there has been no internet for 5 days. Usually I already call to solve the problem. Later, when I refer to the fact that there has been no internet for 5 days, the operator will excuse that "you have not already written anything to us". I reply that I will not wait until a few days for the letter to go by post and you will examine it. Her next excuse is "you could write an email". But how? If I didn't have internet? 2) The second absurdity. The next day after the expiration of the bill payment deadline, they send a threat sms that if the payment is not made, the service will be disabled. Regardless, maybe your payment has not yet reached their accountant. Also, what's the risk there if you also pay in advance for next month? They can't immediately disable a service you have already paid for.
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