I was informed that I would receive my first issue by December 6th. When I pointed out that it was now December 13 I was told I would now have to wait until January 6 to receive my first issue. When ordering the ad quoted 6 weeks for the first issue who h I thought was unbelievable...
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I received in the mail from Popular Mechanics offering one year subscription for special rate of $8.00 dollars and a gift of “free dash mat” with my paid subscription which I send a check#10827 dated 1-8-19for $8.00 which they deposited on 1-18-19. I contacted Popular Mechanics and they issued a case # SF-0495****referred me to custsvc@***t. com...
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Case id: [protected] Subscribed early 2018 and until today haven’t receive even th 1st copy. Repeated emails to courtney, hallie and marolynn unfortunately ended with deaf ears. This subscription is a huge loyal 3-years but after 6 month, I am beginning to regret this move. For all you new subscribers, I advice you just stick to the...
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I have tried to stop any and all regular and “gift” subscriptions to no avail! There is no published phone number to make a human contact with. A bill keeps being sent to me for “gift renewals” that I do not want! How do I stop this? Customer service is a joke in that it will not...
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Poor service, non-service
I used their service for 3 years until a new, more interesting, more profitable, wider range of services came. The new company switched the equipment to its own. It turns out that the fire safety service "provided" by Koblenz does not work because the system is connected transversely. Koblenz answered my question: You have used the service, but you should also have used the fire service. How can a normal person imagine something like this? But it's normal - if I order fire safety, I use it, right? At the moment, Koblenz replies that they do not know anything, I have not asked for a fire service to be provided. In addition, they declare that, in accordance with any of the provisions of 4. 8. I have to check the operation of the safety equipment every six months. Okay, they called and warned me that the battery needed to be replaced, but how can I check the fire sensor? Putting on a match, isn't it? In turn, the resignation of money in the amount of 1 month, so Koblenz both ashamed to demand. In any case, the frustration with this company is profound. I don't recommend it to anyone.
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