1985 East Osceola Parkway Pollo Tropical is not using the citrus marinade on their chicken and the black beans and rice are much different than the west Osceola Pkwy Pollo Tropical, missing the freshness and flavor and the chicken leaves bad aftertaste in mouth for hours. Unsweetened mango tea is not available and staff is angry if...
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I ordered the food for pick up but I was trying to call to cancel to let them know I couldn’t make it on that day and try to get refund , I been tried to call the restaurant on the location on 8051 Dani Drive , Fort Myer , FL 33966 , Phone number (239)275**** the...
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Only if this issues are.Did not even offer any other from the menu. I.come.here every week once or twice a week and one of the ladies that work there in the drive through always with bad customer service she looks.like a manager or supervisoronl User’s recommendation: Only if.i see that these issues are resolved.
Im an ex employee. I found a new job but as a part time. I want leaving Pollo. I was gonna split my hours and work in both places. Jacqueline Salinas was told by another employee that she should fire me, and she did. I was emailed by her and fired. Told to not come back. I...
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Drive thru only open , so we left. The food is not the same stuffed in a box and eaten 30 mins.later ! User’s recommendation: Open up for inside seating.
Poor service
Terrible service. It is forgivable when you hire a new chef or waitress and sometimes something is not quite as it should be, but it remains unbearable when it happens regularly every time. Orders are mixed and the time you have to wait to bring lunch always reaches more than an hour, where even if the food has to be changed to get what you had ordered, plus another hour " we had already eaten when we brought the food, when it was just prepared and brought to a four- year-old child. who all this time had already effete. of course, these reviews we do not expect it, when there will be a huge change, but management should talk about this with their team. We want to let people know who need to hurry that there will not be the right place to drink coffee so as not to spend more than an hour. I also calculate that it takes a long time.
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