Toll-Free Number:

(866) 757-1904

Company Address

Planet Hollywood International, Inc.

4700 Millenia Blvd Suite 400

Orlando,

United States

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Complaints & Reviews — Planet Hollywood

10 Aug, 2021

Horrible experience at cancun resort

Terrible service would be putting it nicely. Horrible food, long lines and time to receive food, no AC in restaurants, not provided what i paid for, extremely poor management customer service and hospitality standards. User’s recommendation: Do NOT stay at Planet Hollywood Cancun.

Restaurants and Bars

24 Jul, 2021

Privacy invaded / threatened room search for my girl friend Kat Dodson because of a phone in welfare check request

Original review updated by user Jul 24, 2021 Did you confirm my location/information staying with you to an unknown third party???My name is Vergiliii room 2070 July19-23 On the 22 of July at 7 am In the morning security/police banged on my door Demanding to see Kat my girlfriend and guest room 2070 or else they would... Read more ➤

Restaurants and Bars

22 Apr, 2021

POOR SERVICE FROM STAFF

I WAS A GUEST THERE AT PLANET HOLLYWOOD FROM APRIL 11-13TH IN SUITE 3601..ALTHOUGH THE ROOM WAS BEAUTIFUL AS WE ARRIVED TO CHECK IN BY A CERTAIN TIME IT TOOK OVER 2HOURS BEFORE WE WER ABLE TO CHECK IN..THEY WER BEHIND ON HOUSEKEEPERS OR SOMETHNG ..NOBODY NOTIFIED US THRU THIS WAITING PERIOD…ON ONE NIGHT I HAD TO... Read more ➤

Restaurants and Bars

9 Apr, 2021

My reservation was really bad and the 3 days were the worst I in Las Vegas

I have so may problems Im reservation they didnt find me my rooms had to wait a lot then I could use the the pool And the next day I was in the pool and I I sit on a bench and they told me I couldnt not sit They said they were for the cabins but... Read more ➤

Restaurants and Bars

Most Reviewed

2 Jun, 2021

"Regarding shipping back and refund"