More Contact Info

Toll-Free Number:

(866) 738-4379

Customer Service:

Order Issues

(800) 675-8360 ext 1

Order Issues

(865) 777-5404

(800) 732-2677

(888) 284-6234

General Info:

(800) 933-5595

Media:

(615) 385-1100 ext 2409

Marketing Inquiries

Sales/ Reservations:

(800) 933-5595 ext 2

Inside Sales

(800) 795-5930

Fax:

+1 (877) 828-5055

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 8:00 pm ET

Saturday: 9:00 am – 5:00 pm ET

RMA (Returns) Contacts

Fax: 865-966-7974

Company Address

Petsafe

10427 Petsafe Way

Knoxville,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Petsafe , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Petsafe

2 Aug, 2021

Need refund or replacement

I bought one of their fountains for my two cats. I have already sat on the phone with one of their representatives and followed instructions to clean it. The fountain started to work, so i ordered extra filters/foam. I immediately replaced all filters/foam, it stopped working in 1 week. Phone numbers in system don’t seem to work... Read more➤

Pet Stores

Most Reviewed

23 Apr, 2021

"No one helped. KEPT GETTING HUNG UP ON. No one could give us a straight and truthful answer."