My older dog went there to be bathed I advised them she has bad hips. When I picked her up she was limping and couldn’t climb steps to or in house. She was walking fine before appointment. I called store and was told she might just be a little sore from the moving around bathing etc it...
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Price was marked down but at the register it actually came up more the the original price. It was hand marked down but that is not the issue. Two other people that made purchases while I was in the store were also charged more and not given the discount. I really like the store and the people...
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I paid for the spa treatment for my dog and Ishe came back to me unwashed sand her trim was all messed up and they didn’t really cut hardly any of the length on her nails nothing was done I was told she was bathed twice and it would be hours before I could pick her up...
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I was asked 3X to repeat my telephone number because the clerk could not access the system. A young girl standing by finally went over to enter the information. Right before doing so she rolled her eyes at me, because she did not like what I said – too bad really. I don’t like to repeat/repeat when...
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I received a 20 percent off coupon in the mail and the wind within minutes blew it away. I ask for it to be reissued and was told it couldn’t be resent to me. I figured being a good customer that spends alot at the store that there would be a way to resend the 20 percent...
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