Complaints & Reviews — PayFlex Systems USA

Payflex deposited my dependent care contribution of $575 into my FSA account. I have been trying to get this corrected for a month now. The people I speak to on the phone keep sending emails to the account managers for JPMC and they are not responding or doing anything to fix the issue. This not only is... Read more ➤

Payflex is denying my HRA claim because i used 2021 funds for a 2020 expense. I have a 1700 dollar medical bill that i am desperately trying to pay down and i used the money to pay an eligible expense. Nowhere on the payflex website does it state i cannot use the funds to pay a prior... Read more ➤

After several attempts, I am unable to create a profile for my HSA account. Not impressed with the mobile app. Reviews were not good. Therefore, I am unable to use my card and am STILL being charged a monthly fee. So I want to be reimbursed for $960. 28. The login process is not accepting my information... Read more ➤

Before I quit my job, I bought one more order of my essential diabetes insulin pump and sensor supplies. I bought them within the coverage period. Out of the 4 items that I ordered, they are requesting a large pay back amount of $760.00 but for only one item. After jumping through hoops, speaking with multiple representatives-... Read more ➤

We have had our PayFlex Card suspended again as PayFlex would not accept the receipts for prescription eyeglasses purchased at the University Hospital’s optical shop. This happens every time we use the card to pay for prescription eye glasses. The inability of PayFlex to recognize legitimate receipts forces us to waste our valuable time trying to get... Read more ➤