Poor service
Not cool service - especially from couriers. Not interested in quality delivery of the shipment. The reason for not sending the shipment is simple - could not call. Really - I missed this call. But the courier in the house with eight apartments, could not find the 6th and vnk deliver the package. Didn't even try, because you can't call. When I called back, the courier didn't pick up. Call the operator on the exchange. Operator's answer - being with another client. And so 3 times in a row? At one customer or different? I have had several more episodes with dpd. At Christmas - brought the item (gifts to the office from alan deco) and dropped it on the street. The courier will not be interested in anything further, will not carry anything up, etc. In addition, the conversation takes place in an aggressive form. When you call and talk to the operator, you will hear standard answers. When you write complaints, the manager explains that the courier had to offer unloading service, and so on. So to speak - a normal Christmas grin had brought the goods. Sorry, but the couriers in this company are people who do their job for a bunch, but not because the job is done well. Or is it a company policy. In general, if you can choose from several courier services, then you definitely don't need to choose dpd!
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