More Contact Info

Toll-Free Number:

(800) 743-5000

Customer Service:

Agricultural

(877) 311-3276

Business

(800) 468-4743

English or Español

(877) 660-6789

Solar

(877) 743-4112

Tiếng Việt

(800) 298-8438

中文

(800) 893-9555

Other Info

Other Info (opening hours):

Residential Customer Service Center

Monday-Friday, 7 a.m. – 9 p.m.

Saturday, 8 a.m. – 6 p.m.

Sunday and after hours: 24-hour availability for emergencies and automated customer service

Company Address

Pacific Gas and Electric Company

P.O. Box 997300

Sacramento,

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pacific Gas and Electric , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Pacific Gas and Electric

9 Aug, 2021

Repair of sidewalk

PGE fixed gas leak near our driveway But left only asphalt. Said they would come back to repair sidewalk. That was many months ago and after phone calls and emails still no action.

Utility

27 Jul, 2021

Questions on bill

I have a two transfer adjustments on my bill totaling $883.61 I need to know what the *** that is for

Utility

15 Jul, 2021

Can’t get Customer Service Live

Looking at the Bill I received. I needed someone to explain the charges, especially why I was being billed twice for the same usage. There is NO information on the website on Bill explanation, NO information on the actual rates under Rate Plan. So I tried to call, couldn’t breakout of the automated phone tree, but there... Read more ➤

Utility

Most Reviewed

9 Mar, 2021

"Unable to get a refund even after dropping out of classes"