I reached out to orbitz to ask for a refund on the last two nights hotel reservation. Orbitz told me they would need to contact the hotel, which they did. The hotel ultimately approved the refund on our two bookings, which I have documented in an email. I have reached out to Orbitz for 11 days in...
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We booked our anniversary vacation through Orbitz.com Itinerary # [protected]. We were really disappoint with service there. Our room wasn’t clean properly during COVID-19 especially at this unsafe time. No hand sanitizers in room at all. Also I had a food poison and this was really uncomfortable. As a result of that we couldn’t stay full term...
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I had to cancel two flights last year due to COVID and ca not get any help on rebooking and using my credits. I called on 5/3/21 and had to wait 4 hrs for a return call. I was told that I had to call American Airlines to use the credit. I called American Airlines and had...
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Flight changed and we had to rebook. Had to go through customer service. New flight was $454.40 cheaper but orbitz used all of my credits. Claiming that the rates changed. 1. Customer service informed me of the lower price and said I would have a $454.40 extra credit. 2. New rate is exactly the same amount of...
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I cancelled two flights last year due to Covid restrictions and am now trying to rebook using the airline credits that were issued. The Orbitz website link for “use credits” takes me to a virtual chat session that cannot connect me with a representative. I have tried two different browsers and the app with the same result....
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Rude Attitude
When I arrived at the airport, I wanted to visit the toilet on the first floor of the airport, as there was no indication when I was not allowed to go in and out. there was a cleaner who started talking to us frustrated when not allowed and pushed me out of the toilet or without seeing the sign but we really didn't see when not to go there. Because she was not visible. I understand everything but could say everything kindly and honestly. And yet scared the child who was with us. Honestly, she threw us out of the toilets. Please put some indication so that people nau face such women dissatisfied because many confused crying indication is when the toe but go should not be thrown out immediately
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