More Contact Info

Toll-Free Number:

(800) 676-1604

Customer Service:

Orbitrek Platinum

(719) 948-1597

General Info:

(330) 956-5310

Sales/ Reservations:

(719) 948-5715

Orbitrek Elite

(719) 948-5710

Orbitrek Platinum

(800) 762-4427

Fax:

+1 (330) 956-5310

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:30 am – 5:00 pm EST

Company Address

Thane USA Inc.

P.O. Box 35526, OH 44735

Canton,

United States

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Complaints & Reviews — Orbitrek

11 Aug, 2021

Want return instructions

It is defective.I am using the machine and when it automatically goes in reverse it locks. No phone#

Sport Equipment and Accessories

1 Jun, 2021

Pedal broke left side

The left side pedal came off…there’s a screw inside….looks like the other piece inside is pressed inside… User’s recommendation: Replaced or get it fixed.

Sport Equipment and Accessories

21 Apr, 2021

I did not get no plug or remote with it

I ordered it off of Instagram and it came in but theres no plugs and no remote control with it I dont understand what kind of company is this that sends a machine to circulate your feet but theres no control or plug so how am I supposed to use it if someone could please send me... Read more ➤

Sport Equipment and Accessories

21 Apr, 2021

I received mine off of Instagram and there’s no plugs to it

I didnt receive no plugs to win or the remote control I need to know how to get a hold of use to get the plugs and the remote control for it I have no way of calling use theres no way of contacting use so if someone can please email me back or contact me at... Read more ➤

Sport Equipment and Accessories

Most Reviewed

3 Aug, 2021

"Wrong order received with full charged"