Spaghetti noodles were not cooked they were clumped together, this happened twice. Promised 2 free bowl coupons and never received them. User’s recommendation: Online orders never give you your rewards don’t order online.
I reached out to Noodles Co. Guest Relations this morning because I didn’t know how long PC would take to provide an update regarding my situation. I received a response from Noodles Co. this afternoon. They apologized for the system glitch within the app and have added the birthday reward to my account. I was not upset....
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They handled the situation AMAZING! I will forever support noodles and company. They have wonderful food and customer service User’s recommendation: Highly recommend.
Contacted noodles and company through their site and heard back next day. The location received training n allergies and had a lovely Conversation with me. They fixed the issue and concerns. Very pleased with noodles and companys communication in Charlotte area! User’s recommendation: Be honest, friendly, & they will listen to all concerns.
My family and I have ordered from the noodles and company on Main Street in Kalamazoo Mi. Several times. I have to say our order is NEVER right. Today July 18th I ordered for my daughter in law who has Celiac disease, zoodles with broccoli, marinara sauce and chicken….
