Employee Incompetence
Hello! Here, customer no.383194 writes to you, the whole gold card was changed to the whole platinum x card, but at the moment of its execution I was told by a bank employee that the half-year is given as free, but when it is issued 07.09.2020 I was charged for the card on 1.10.2020, went to the bank and talked again who and that, but then I was told that if sii bank card monthly payment is 6 dollars. In this case, the question arises whether the customer has to pay for the incompetence and deception of a bank employee?! Thank you very much
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