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Misleading customers to think They have a fixed rate. And Bam just like thst all the hidden fees start appearing. I feel defrauded.
and one day they sent me a letter saying that they were not going to except another payment unless I paid them 8 thousand .
they have put us in the credit union as late several times because of a late payment. We always paid our mortgage on time. but because of an accident, we got behind Tried to catch up on the late charges, but they just keep adding up, will not work with me. hate this company. ,
I am a loan officer that used to be business with Mr. Cooper up until today. They make the loan process very difficult and ask clients for items again and again and again! They even turned down a client this week whose loan had been in process for many months over the fact that our client did...
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I refinanced my home and Nationstar bought the loan. Not long after I refinanced, I got online and looked at the reviews for Nationstar and found they were horrible. So I proceeded to refinance my home again with another company.