Just moved into a new apartment a year ago. Called national grid to set up an account and pay my bills. They said it was all paid for and all set. So I left it at that, although it seemed fishy. Four months later I get mail saying I’m behind on payments. I pay the bill off,...
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National Grid never sends my monthly bills on time. But when they do they expect 2 months worth to be paid by the end of the month!! If your so *** concerned about getting paid each month how about sending the bills on time!!!!
I called for MANY (8+) days in a row trying to let them know I moved. Every time I called they said their systems were down and to call back at a later time. When I tried to get a timeline for when to call the lady was rude and did not give me an estimate on...
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Had to call Cust. Serv. on a mistake on their part. They cannot get meter numbers coordinated with Unit numbers in multi unit house. The unit below me is on it’s third owner since I moved here 8 years ago. When the first person moved out, N.G. send me a final bill. I…
Stopping services with national grid is terrible. They are incompetent and can make sense of someone moving! They had my balance at zero to close the account Even though they have my new address (right down the street) I never get informed until a year later that a balance was due because someone from Collections was reaching...
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